Creativity Software

Field Staff Monitoring and Protection – a flexible solution to a growing business need.

Companies have a duty of care to their employees and ensuring the safety and wellbeing of field based staff will be a major concern for your corporate clients.

Tracking and monitoring field staff is an application where location based technology is ideally suited and where MNOs can offer significant value to their corporate customers.

WorkforceWise is a Lone Worker Protection and Field Staff Management platform that enables your corporate clients to locate and monitor their staff, providing;

• pin-point tracking around the clock
• location histories
• panic alarms
• a host of other value add services.

WorkforceWise – add field staff monitoring to your corporate service bundle

Demand is growing for Lone Worker Protection and Field Staff Monitoring services. Using Creativity Software’s end-to-end LBS technology, WorforceWise leverages the mobile network to deliver a flexible, feature-rich service platform for MNOs that can be tailored to specific markets.

• Technology-neutral platform using Mobile and GPS positioning methods
• Historical movement display
• Panic alarms, timed alerts and no-motion detection
• Integration with CRM and common mapping interfaces
• Web Interface or LAN s/w client

Field Staff Monitoring and Lone Worker Protection - how it works

WorkforceWise is a technology-neutral platform that allows the use of various location positioning methods (such as Cell-ID data taken from mobile handsets and GPS geo-coordinates from mobile phones or other specialised devices).

It also permits the use of all GPS devices (by configuring a device handler), all mapping interfaces (such as MapPoint and Google) and all data communication channels (GPRS, SMS, and satellite networks such as Iridium).

The service is completely flexible. We can provide a web-based interface, a control room (LAN) s/w client and a mobile client, giving you more options as the service provider to profit from the service.

We can even tailor WorkforceWise to fit in with your customers’ business procedures. For example, if a gas company employee has an accident in a refinery, he can press a “Send Help” button on his device. WorkforceWise will then immediately notify nearby workers and the appropriate response unit to help.

Notification can be in the form of map data sent directly to the mobile device of the rescue team, helping to pinpoint the worker’s location and get to him more quickly. At the same time, WorkforceWise can send out email and SMS alerts to company managers, escalating awareness of the situation and logging all activities for audit purposes.

Features

• Location positioning by Cell-ID and GPS
• Display historical movement
• Data communication via GPRS, SMS and/or Iridium satellite network
• Historical logs export
• Multiple GPS device support (through device handler)
• Send messages to lone workers (SMS, mms, web, wap push)*
• View location of multiple workers simultaneously
• Panic button (dependent on device)
• Creation of geo-fences (circle, polygon, route and co-proximity) and associated alerts (for example when entering or exiting, time related)
• Grouping of lone workers or field staff by business unit / department
• Control room (LAN) s/w client
• Certified FOBs for use in Oil & Gas sector
• Web interface
• No motion detection (dependent on device)
• Mobile client (for touch screen devices)
• Integration with CRM and other business process systems*
• Integration with multiple mapping interfaces (e.g. Google Maps, Microsoft MapPoint)
• Access rights management to ensure privacy and security issues are addressed
• Satellite view (where available)
• Integration of vehicle tracking functions*

* These and other features can be implemented upon request.

For more information about our WorkforceWise solution please download the product sheet.