Improve data quality by identifying incorrect or suspect customer mobile records accurately
CS Mobile Match technology combines multiple data sources to deliver a confidence score for every customer mobile number. This both accurately identifies incorrect customer records and provides validation for correct ones, which allows you to focus resources and save costs.
CLEAN YOUR DATA
Instead of having to validate your entire customer database, use CS’s Mobile Match technology to check your mobile records quickly. Save costs by getting a confidence score for every customer record, focus on the incorrect numbers and remove dead numbers.
IMPROVE YOUR CONFIDENCE IN USING MOBILES FOR AUTHENTICATION
Mobile devices are now regularly used for authentication. Not having the correct mobile number for your customer increases the risk of false authentication and ‘man in the middle’ attacks. Stop messaging the wrong customer numbers.
With a validated mobile number for each customer you can have confidence that the authentication is real and can be trusted. Improve authentication flows by tuning your security processes to your confidence in your customer’s authenticity.
SUPPORTS COMPLIANCE TO PSD2 AND GDPR
The upcoming changes to data protection and the regulatory environment require greater attention to the accuracy of your customer records. Mobile Match helps identify which records are valid and which need correcting immediately. Focus resources on high priority cases.
100% UK MOBILE NETWORKS
CS is the only company that can validate 100% of UK mobile numbers, regardless of network. This provides you with complete visibility of your customers’ mobile numbers and gives you the confidence to contact them – knowing they are who they say they are.
REAL-TIME LOCATION CORRELATION
Match an identified home location with the customer’s mobile device to identify correct and incorrect records. CS uses real-time location matching to calculate a confidence score for whether a mobile number is a customer’s own.
TRUSTED NETWORK DATA
CS has over 10+ years’ experience with mobile networks and agencies that need accurate location data in real time – like emergency services and national security bodies – worldwide.
With our unique analysis engine we combine multiple data sources and return the most accurate results to enhance the quality of your database.
HOW ONE MAJOR UK RETAIL BANK DISCOVERED 15% OF THEIR CUSTOMER MOBILE NUMBERS WERE WRONG
CS took a database of customers that had recently used the bank’s own app and found that just 60% of them could be validated with a reasonable or better certainty. Almost 15% of the bank’s own records appeared to contain the wrong mobile number