Vacancy: Product Manager – Telecoms Software
We need a bright and energetic Product Manager, who understands telecom technologies, to join our international team, based in London.
Our Big Data and location positioning systems are deployed around the world in leading mobile network operators – to support emergency services, law enforcement and commercial applications. Creativity Software (CS) has been developing and delivering telco platforms and services for over 16 years, from our base in London (Kingston-upon-Thames) and satellite offices.
As part of our growth, we require an ambitious and proactive Product Manager, who will provide product leadership to the business.
You will initially focus on a newly acquired suite of products. These combine with our existing products to unlock enormous value from mobile network data. The success of this acquisition hinges upon effective definition and communication of the value proposition and the benefits to the (technical and commercial) buyers.
This will be your responsibility. It requires that you gather detailed knowledge of customer and sector requirements and ensure that our proposition is recognised as meeting these better than competitive offerings. You will define new features, capabilities and specifications and influence the technology roadmap.
You’ll be expected to define and execute go-to-market plans, as well as provide thought leadership and contribute to long term business strategy. The role will include assisting the commercial team in educating industry about network data services, responding to RFPs, attending conferences and constantly being at the forefront of Telco trends.
Due to the size and entrepreneurial nature of Creativity Software’s business, you must expect to get your hands dirty on tasks outside your core role requirements.
The opportunities are endless. With an innovative product suite, a growing client list, impressive order book and professional team, this is an exciting time to join and make a genuine impact on the future success of the business.
Desired Skills, Experience and Attributes
- Bright, enthusiastic, energetic and ambitious with an entrepreneurial mindset
- University Degree (2:1 preferred)
- At least 5 years experience as a business analyst, product manager or similar role where you had to define process/product; design or specify necessary functionality; and articulate features/benefits.
- Exceptional written and verbal communication skills – comfortable dealing with clients, explaining technology solutions, white board descriptions, formal presentations, & negotiating changes with senior professionals within client environments.
- Comfortable working with national and international customers, partners & colleagues.
- A second language is desirable (e.g. Spanish or Arabic).
- You MUST be able to live and work in London, UK. If not, then we cannot consider your application.
- Last but not least, you have an eye for detail, with a ‘can do’ attitude and the ability to get the job done.
About Creativity SoftwareWith systems installed across 5 continents, covering more than 700 million subscribers, our software platform provides high-accuracy mobile location to support Mobile Network Operators in delivering regulatory obligations towards Emergency Services, Law Enforcement and Financial Services. Our customers include the largest mobile operator groups – such as Telefonica, MTN, America Moviles, and Vodafone.By incorporating location awareness into Big Data and analytics for customer experience insights, Mobile Operators can significantly enhance Quality of Service, reduce customer care costs and improve their NPS.
Location Based Services (LBS) open up new markets for mobile network operators and service providers, content owners and developers, to provide the users of mobile devices with personalised services tailored to their current location. Services range from real-time contextual advertising to improved security for Mobile Money. These use cases provide Operators with the ability to monetise their network information and drive Digital experiences based on Operator service provision.
Creativity Software has been innovating and delivering mobile location technology solutions for over 16 years. Creativity offer a complete solution range from standard to high accuracy, supporting all Network types and related solution extensions.
As part of our recruitment process, Creativity Software collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. Read here for more information.